The room was spacious and very clean, making it a comfortable choice for our family. The breakfast options were enjoyable, although the pancake machine was not working during our stay. A more attentive staff interaction at check-in would have improved the experience.

Just a nice choice for an overnight stay in Ashland with fantastic value for money. The staff was very friendly and helped us change rooms when the bathroom light wasn’t working. Check out the breakfast options. they have a lot to choose from.

personalized service makes for a delightful stay with convenient free parking

Plenty of comfort, excellent staff.

The lobby was beautifully decorated and very welcoming, with spacious hallways and elevators that made it easy for me and my fellow seniors to navigate comfortably. The accessibility features were a thoughtful touch for all guests.

More seating in common areas would be great.

The location was good, perfect for a short transit stay. We loved how spacious the suite was. it was ideal for a family of four. The bathroom's full-size bottles of shampoo and conditioner were a nice touch, as it reduced single-use plastic waste. However, when parking out front was full, navigating our way back inside from the back was a bit unclear, especially since we had to go through the pool area.

Room cleanliness left much to be desired. The staff offered fresh cookies during check-in, which was a nice touch. Overpriced for the value received. Limited seating in common areas. Quiet location, easy access to highways. Pool was enjoyable for the kids.

The lobby was beautifully decorated and very welcoming. I appreciated the accessibility features throughout the hotel, especially the spacious hallways and elevators which made it easy for me and my fellow seniors to navigate comfortably.

More seating in common areas would be great.

The suite was spacious and perfect for a family of 4. I loved the mounted full-size shampoo and conditioner, reducing plastic waste!

The lobby greeted us with a comfortable vibe, including an array of complimentary popcorn that made the stay feel more relaxed. Breakfast offered a solid mix of options, including those delectable cinnamon buns that make a morning meal worthwhile.

My room, while spacious, had a door that didn’t fit snugly in its frame. one solid bump could have swung it open. Additionally, the overall cleanliness could have used a boost, as the initial smell was less than appealing. I also noticed a dirty sheet that needed replacing. My TV didn’t function during my stay, which was a letdown for some downtime. It's understandable that not all hotels can service the room daily, but it felt a bit off for an extended visit. Definitely not the normal Holiday Inn experience I anticipated.

The suite was really spacious, perfect for our family of 4. The bathroom had full-size shampoo and conditioner which I loved. Seriously, the pillows and mattress were super comfy, made for a great night's sleep. Just a note, there was limited TV options because it was just a smart TV and we didn't wanna sign into multiple accounts away from home. Overall, a comfy stay!

The staff is nice.

I was appalled at the cleanliness of my room. It felt unsafe with shady people in the parking lot. The hotel did not match its online representation and was in poor condition.

Spacious suite with comfy pillows. parking was limited but manageable.

The staff here is friendly and helpful, making for a pleasant stay. The cleanliness of the room was commendable, although the shower design could use improvement. Additionally, the pool's unexpected closure was disappointing, especially since it impacted family plans.